Quality and Environmental Policy

 

Piedrafita Systems Eurogroup intends to be an industry leader in delivering quality products and services for our customers minimizing our impact on the environment. We aspire to be the most customer focused provider— a trusted, valued and respected partner.

Our activities in scope include all processes related to:

• Design, construction, inspection and maintenance of special vehicles, systems and their components.
• Design, installation, inspection and maintenance of electronic data acquisition systems.
• Engineering services of fixed and on-board data acquisitions systems.

 

CUSTOMER

Piedrafita is a customer focused and innovative company. We continuously guarantee a personalized attention to our clients, evaluate the needs and satisfaction of our customers, aligning our products and services to their requirements. We will work to build long-term relationships which are founded upon high performance standards, delivering our promises and conducting our business with openness.

 

PEOPLE

Leadership and commitment by the Management Team for the correct implementation of the Quality and Environment Management System is the key to support and encouragement of the personnel who provide the services of the organization, resulting in greater awareness and dedication in the fulfillment of their duties, while it allows each employee being responsible for the quality of service that we deliver to our customers.

 

QUALITY

Our Integrated Management System supports the quality of our services, products and is in compliance with ISO 9001 and ISO 14001 standards. We are committed to continuously improve the efficiency of our management system and achieve the highest levels of quality by promoting communication, understanding and diffusion of our Quality and Environment Policy inside the organization and with our interested parties.

 

ENVIRONMENT

Piedrafita places a high value on environmental protection and is committed to the sustainable use of resources and reduce the impacts of our activities. We will proactively engage with customers and suppliers to better understand sustainability issues that are most important to them. We will continuously promote environmental awareness to all employees, partners and interested parties.

 

COMPLIANCE

Piedrafita commits to meet or exceed all applicable requirements whether they are legal, contractual or otherwise, fulfilling our obligations and commitments in order to consolidate the trust of clients and interested parties in our organization.

 

CONTINUOUS IMPROVEMENT

Piedrafita will drive continuous improvement throughout the business to improve efficiency in our processes, relationships with stakeholders, manage risks and enhance our operations to deliver quality products and services to our customers.